Customer Testimonials
You have a lot of choices when it comes to buying a car, having a car serviced, or buying parts. We truly appreciate every customer who chooses Ancira Nissan, and we try our very best to deliver amazing experiences. We want to surprise you by making the process easy and enjoyable. But we think it’s better to hear from our customers – they say it better than we ever could. Here are a few recent reviews that our customers were kind enough to post:
Great service. I absolutely love the team work within the service department.
I have not had any issues that have not been solved by them. Very helpful.
We love this dealership everyone that helped us was very professional and cautious very satisfied
They have excellent service, the people are very nice , very kindly attentive. I prefer that dealer because TRAVIS knows muy car and is very professional.
They have excellent service and the people are very friendly, very kind especially TRAVIS, he is very attentive and he knows my car.. I feel very safe in this dealer.
Clean waiting area with clean bathrooms. Friendly staff who were generally consented with customer satisfaction.
Mr.Miguel was very helpful with my service and was very respectful I would greatly be coming back with Mr.Miguel
Buying a vehicle is usually stressful but I was very relaxed during this transaction. Angel P. made this go smoothly. Ancira has been my favorite dealership and will be for a long time.
Massad was extremely helpful and went out of his way to be helpful in every way. He helped me with a loaner car while my vehicle was being serviced He is a true professional I will be back when time arises and ask for him personally!!
They are always very professional and they really care about me and my car. Miguel is the best.
The dealership is Efficient, capable, modern, pleasant. I usually wait while my vehicle is serviced.
I went in for an oil change. Ottis took very good care of my Frontier. 1 hour latter I was done. While I was there a lady named Hilda was helping a senior couple with the coffee maker. Hreat customer service.
I went to Ancira dealership on Friday Oct. 15th Travis attended me & said my vehicle was also due for alignment oil change I also had latch recall done, Travis customer service was Very Professional & Simply Outstanding.
I Have purchased parts and taken vehicles for service in past and everything always as expected.
My experience with Ancira was great. I went to the dealership knowing exactly what I wanted in regards to a vehicle, trade-in, and payments. They made it all happen for me and I was able to drive away with a new SUV and with payments that I could afford!
Fantastic customer service from several team members. I would refer family members to this dealership.
(Translated by Google) All very attentive (Original) Todos muy atentos
He scheduled the service I needed promptly and explained why I needed the service. Was very pleased with him.
He was very nice and explained everything step by step. I’m very appreciative for his communication skills.
Excellent assistance with Miguel y Adrian they help us with all our needs. Great employees
Great deals Awesome staff named otis Gregory very informative
Massad was so sweet and professional he’s great he made this experience easy going!
Quick, thorough, and informative. Otis was very nice and not pushy at all. I will return.
Jaime in the service dept was top notch. He was caring, understanding and very professional.
Miguel is very knowledgeable n took time to explain about my concern
Very good fast Professional Service above and beyond the Call of Duty. I'm serious I will recommend this dealer and I will buy my next truck here to. Thank you
I took my daughter to Ancira Nissan for her first car. We were greeted by Eddie who promptly turned us over to Heather, with whom we had an appointment. As the buying process progressed, the two of them worked well as a team to find the right car for our needs. They searched the entire companies inventory and drove us over to sister dealerships to find just the right vehicle. We left that evening happy with the perfect car for my daughter! Thank you, Eddie and Heather!
I had a problem with service one time. It was quickly resolved. I appreciate that they really care about the customers needs and strive to do a great job. Thank you Jorge and Massad for your help!
Ancira Nissan and Travis my service representative performed as expected. My Titan is in perfect condition. Thank You
Travis in service was very helpful. Kept me informed during the repair process of my car.
People very nice and professional Office clean and confortable It was a very good experience
Great service , quick in and out for my oil change , and I even got a courtesy car wash which was a nice surprise
I took my car for second opinion after a well know transmission mechanic (BERT TRASMISSION) sold me a brand new transmission .. I didn’t even drive my car 200 miles and the problem persisted again.. call the mechanic and he said “bring it back and let me diagnose it again”… If he couldn’t diagnose it the first time y would I take it back to him… I drove my car to Ancira on I10. Less then 24 hours I had an answer on my car… My car didn’t need a 2200 transmission. All it needed was a transmission cooler.. i called ...
Great service. Thank you Mark, J.J., and Conor for all your help! Will be back soon.
We bought a used car from them and the deal went well..Shane was our salesman and he was good to deal with!!
This was the 3rd dealership I’ve been to in this past week. And Heather Rosas gave the best customer service out of them all! Going above and beyond to help me purchase my new car. She is really friendly and honest. Making sure I knew the layout of the dealership and where to go for repairs if needed. Definitely would highly recommend her and this dealership!
I had a great experience from the time I walked in the door until I took delivery of my truck. Monwell Randle is a very knowledgable and responsible sales rep.
First time getting a car, first experience at this Nissan. They were so freaking helpful for my situation. Eddie is awesome. I'm young and don't have GREAT credit.. but he still made a way for me to make this possible. Thanks Eddie, it means the absolute world. Thanks Nissan. This was a blessing I needed on a hard day.
Great service all around Massad had me in and out it seemed like. Car is running smooth!
Amazing service.
Miguel from Ancira Nissan Service Department is the most hospitable Service Professional my Wife and I have had the chance to work with. He took good care of our 2005 350Z! Thanks, Miguel! Rudy & Sara
Waited too long. Appointment was at 10 o’clock and the car was not taken until 11.
Lou was great and not pushy while we looked around. Was very easy to talk to and helped us look for what we were looking for.
Good customer service and was greeted nicely and got the vehicle I was looking for
Service Department. The staff was friendly, attentive and did not (nor do they ever) try to sell unnecessary services or parts for my car. Massad is great service tech
Very smooth process, picked out car online and Joshua Moreno helped make the process go over smoothly and quickly
Massad Haannawi is very professional and listens to my concerns. He took the time to answer my questions. He also does a great job explaining what needs to be done and suggests recommendations. He is very knowledgeable at his job and I can tell he knows about cars! I would recommend that all customers ask for him!
Ana was a great salesperson. She wasn't pushy and listened to what I wanted.
Our experience was smooth snd our interactions were with friendly folks! Lou and Connor were a pleasure!
The staff is really friendly and helpful. Actually had walked away from a car back in Nov and came back in Sept. They remembered me and came to congratulate me. I was wowed by the service.
Miguel is very humble, and a great representative to Nissan ancira. Small talk goes a long way and the service was phenomenal! Keep up the great work.
Both the sales staff J and the management team are fantastic. We we were able to work everything out and walk away with what I wanted for the price I wanted. We have purchased every car we have owned in Texas from Ancira Nissan since 2010.
Great prices and service
BRAVO ZULU to Ottis for being professional, providing outstanding customer service, getting me in & out in a very timely manner, and being awesome!
Service was great! Easy drop off and pick up and great customer service! Very welcoming environment
Mr. Hong was very helpful and was able to work with meeting all my needs for my first car.
Cameron was excellent to work with! Very smooth and enjoyable process from start to finish. No pressure, answered all my questions honestly, kept us updated the entire time so I didn’t feel like I was just at the mercy of however long they wanted to take. It was a great experience all around, I was given a copy of the car fax when I asked for it and there were no details that were hidden or omitted from any pictures or information I saw on the car prior to going to the dealership. Perfect! I don’t have the ...
Cameron was excellent to work with! Very smooth and enjoyable process from start to finish. No pressure, answered all my questions honestly, kept us updated the entire time so I didn’t feel like I was just at the mercy of however long they wanted to take. It was a great experience all around, I was given a copy of the car fax when I asked for it and there were no details that were hidden or omitted from any pictures or information I saw on the car prior to going to the dealership. Perfect! I don’t have the ...
Ottis Gregory is one of the reasons why we will always give ALL of our business to Ancira Nissan. His professionalism and “can do” attitude is very appreciated. He always goes out of his way to make sure we are always satisfied. WTG Ottis.
Miguel went above and beyond. Thank you sir see you guys soon for my new car.
Great 👍 customer service friendly staff and great waiting time awesome Facility and excellent clean restrooms
Great to work with and no pressure to purchase more than I was comfortable with
True professionals. As soon as I drove in, I was greeted with a smile and immediately provided service. Awesome customer service.
Travis was especially helpful in getting my vehicle serviced on time. Saved me having to return another day
Last service was great as usual . Everything done at the appropriate time and with professionalism.
Expedient service, extremely helpful with all repairs and repair recommendations without the feeling of being pressured for unnecessary repairs.
Excellent service by Ottis. Service was done in the time they said it would take
Massad Hannawi provided OUTSTANDING service. He was very professional and very considerate in providing me with all of the necessary information that I needed to make decisions regarding additional maintenance that I needed to have accomplished while I was there to have my oil and filter changed.
Josh Moreno was an excellent salesman and the team here at ancira made it a wonderful experience hassle free and all around enjoyable! Will continue to come here for all my cars needs!
The only dealership that treats you like family. Very knowledgeable and courteous to all your needs.
Mossad went above n beyond to take care of me n even followed up after. Great service
The individual who serviced me was very professional and very knowledgeable, he took the time to hear my concerns and addressed them. He patiently explained the work performed on my vehicle. Overall I was very satisfied with results
I got an oil change and that was fine. The only problem I have is the technicians pushing services. I got a brake flush and transmission flush about 2 oil changes (about 10,000 miles) ago, but the last time and this time, I was asked to do them again. I already told them last time that I just recently had them done. They apologized, but they did the same this time. I didn't even bother to correct them.
I am always satisfied with Ancira Nissan ever since I bought my car
Low flexibility to book. Service was good and it was faster than usual. The lady who helped me out was super nice and did great answering my questions.
Miguel from the service department was an absolute saint through the entire process. I made a 150 mile drive to have my car serviced at Ancira Nissan because I knew I couldn’t compare the service they provided me with anybody else. Adrian Martinez was also a great help and so kind. They both deserve a raise!!
It was good. They did a good job. Thumbs up. Fast and easy. In an out
Service writer Massed was very helpful and a pleasure to interact with. The waiting area is great.
Been going to Ancira Nissan for many years and obviously there are many reasons for this. The attendants are always extremely friendly and helpful. The service is always dependable, spot on and reasonable.
Everyone at Ancera Nissan has been nothing but great. A special shout out to Hong Liao who really surprised us with his knowledge and sales.
I had a great time buying my truck at the dealership thank you so much
Consistent and reliable service. I purchase cara from ANCIRA because of their reliability. Totally love this place.
Amazing car shopping experience. I drove onto the lot with a goal in mind and they exceeded my expectations!
Great experience buying our new vehicle at Ancira Nissan! Everything was up front and just as advertised. The staff made it a quick and enjoyable experience. 👍
The service was good and quick. They only did the fixing of the part you took them what was wrong with your vehicle.
Customer 1st! I’ve never had a better experience! A+ customer service! They had my interest in play from start!
Massad did an outstanding job making sure my car was serviced in a timely manner. Great customer service skills!
Great service by the service department. My vehicle was returned in a timely manner. Thank you
Scheduled appointment was on time and completion of work was before stated time. Services advisors were very courteous and answered all my questions.
